Your personal information and financial security are of the utmost importance to us. We invest considerable resources to protect our customers’ privacy and use the most advanced, powerful security procedures and encryption systems available worldwide.
Users access the system by entering a username and password. Your password is personal and must not be disclosed to others, not even to customer service personnel. Never save your username or password on a computer or write them down on external objects near it.
Choose a password that cannot be easily deciphered, preferably consisting of random characters and digits. Change your password every three months. In the event that your password may have been revealed to others, please, change it immediately.
At the end of any activity in the system, be sure to exit properly by clicking ‘Logout.’
Either a closed lock or a complete key (depending upon which browser version is installed on your computer) should appear in your window when you execute transactions in your account. Double-clicking on this symbol will display the digital certificate issued to this site. Verify that the issuing organization is ‘Star Field Technology’ and that the certificate was issued to OneTwoTrade.
We appreciate that you have provided us with your personal data. At OneTwoTrade, we strive to maintain the privacy of such information while helping you achieve your financial objectives. Access to the site system is secured and controlled by a Firewall that enables access only to those services that are required by the system. Information transmitted between the site and your personal computer is encrypted using a 256-bit SSL encryption certificate that has been provided for the site by ‘Star Field Technology.’ OneTwoTrade supervises and controls the systems' communications and records all activities taking place in the system. Routine information security checks are carried out by our information security experts.
Our Privacy Statement sets out the basis on which we process any personal data that we collect from you. If you have any questions, we are here to help 24/7.
We would typically collect the following information from you, whether you deal with OneTwoTrade as a private client, or otherwise in your individual capacity relating to a trust or investment vehicle established to invest on your behalf:
If you deal with OneTwoTrade in the capacity of an officer, employee, director and/or principal of one of our corporate or institutional clients, the typical personal data we collect from you would include:
You are not required to supply any of the personal data that we may request. However, failure to supply any of the personal data that we request may result in our inability to open or maintain your account, or to provide services to you or your company. While we make every effort to ensure that all information we hold about you is accurate, complete and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.
We typically obtain personal data about you in the forms and documents used when you apply for an account with us, when you engage in transactions with us, when you access or use our products and services, or from third parties authorized to provide us with such information. We also collect personal data when we monitor or record our communications with you, or through use of certain technology as detailed further below.
We, our associated firms and/or other persons acting on our or their behalf may process and use your personal data to:
If you do not wish to receive any communications from OneTwoTrade, you may opt out of our mailing list by clicking the unsubscribe button at the end of our emails.
OneTwoTrade maintains appropriate physical, technical, and procedural safeguards to protect any information that you provide to us from accidental or unauthorized loss, misuse, damage, modification, access, or disclosure.
If you wish to access a copy of your personal data, or you wish to modify any personal data we hold about you, or you want us to cease processing any of your personal data held by us and/or our associated firms, you can do so by written request to our Data Protection Counsel at the address listed below. In the case of a request to access personal data, we and our associated firms reserve the right to charge an appropriate fee, if applicable. You may be required to supply a valid means of identification as a security precaution in order to assist us in preventing the unauthorized disclosure of your personal data. We will process your request within the time provided by applicable law.
We may change or update portions of this Privacy Statement to reflect changes in our practices and/or applicable law and regulation. Please check this Privacy Statement from time to time so you are aware of any changes or updates to the Privacy Statement, which may be indicated by a change in the effective date noted at the beginning of the Privacy Statement.